Service Center
Our professional team major in biomedical engineering, electronics, mechanics, algorithm & computation and instrumentation, with more than 35 year experience specialized in R& D, manufacturing as well distribution of medical devices for cardiology, patient monitoring, home healthcare , rescue & surgery and veterinary
Service Center
Our professional team major in biomedical engineering, electronics, mechanics, algorithm & computation and instrumentation, with more than 35 year experience specialized in R& D, manufacturing as well distribution of medical devices for cardiology, patient monitoring, home healthcare , rescue & surgery and veterinary
Warranty Proceedingsfor
the Raw Materials, Components, Intermediate Manufacturing Materials and for the Finished Product
Warranty Proceedingsfor
the Raw Materials, Components, Intermediate Manufacturing Materials and for the Finished Product
Important Information
In case that you have any question or problem with ECG unit manufactured at our own factory, you are requested to provide us with important information about model name, S/N and detailed description of the problem or fault so that we can help you immediately. Otherwise, it is impossible for us to give any help.
Important Information
In case that you have any question or problem with ECG unit manufactured at our own factory, you are requested to provide us with important information about model name, S/N and detailed description of the problem or fault so that we can help you immediately. Otherwise, it is impossible for us to give any help.
Warranty Policy
We, CMICS Medical Instrument Co., Ltd., are reputable manufacturer of single/multi-channel electrocardiograph, multi-parameter portable patient monitor, and holter systems, with location at 18, Zhongkai Hi-tech Development Zone, Huizhou, Guangdong, 516006, China, do hereby guarantee that all the units of DONGJIANG brand products manufactured at our own factory be free from defects for a period of warranty as per following description.
a.18 month for the main unit dating from shipment.
b.6 month for the accessories & consumable materials (built in rechargeable battery, LCD screen, power cable, patient cable, chest electrode, limb electrode, SpO2 sensor, SpO2 extension cable, cuffs, cuff connecting tube, temp. probe.
Warranty Policy
We, CMICS Medical Instrument Co., Ltd., are reputable manufacturer of single/multi-channel electrocardiograph, multi-parameter portable patient monitor, and holter systems, with location at 18, Zhongkai Hi-tech Development Zone, Huizhou, Guangdong, 516006, China, do hereby guarantee that all the units of DONGJIANG brand products manufactured at our own factory be free from defects for a period of warranty as per following description.
a.18 month for the main unit dating from shipment.
b.6 month for the accessories & consumable materials (built in rechargeable battery, LCD screen, power cable, patient cable, chest electrode, limb electrode, SpO2 sensor, SpO2 extension cable, cuffs, cuff connecting tube, temp. probe.
Freight Policy
1. Within Warranty: The customer is responsible for freight & insurance charges when the equipment is shipped to CMICS for service (this includes custom charges). CMICS is responsible for the freight & insurance charges from CMICS to the customer.
2. After Warranty: The customer is responsible for any freight & insurance charges for returned product.
Freight Policy
1. Within Warranty: The customer is responsible for freight & insurance charges when the equipment is shipped to CMICS for service (this includes custom charges). CMICS is responsible for the freight & insurance charges from CMICS to the customer.
2. After Warranty: The customer is responsible for any freight & insurance charges for returned product.
Return Policy
Should there be any material to be serviced or returned to CMICS, the following procedures should be followed:Contact the representative and obtain the authorization. Return shipments shall be accompanied with documents of model number, serial number, and a brief description of the reason for return.
Return Policy
Should there be any material to be serviced or returned to CMICS, the following procedures should be followed:Contact the representative and obtain the authorization. Return shipments shall be accompanied with documents of model number, serial number, and a brief description of the reason for return.